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I just wanted to drop you a line and tell you how happy we have been with our new technician LeFranz. We liked our last guy as well. LeFranz has been very polite and helpful and his customer service has been great! We are happy to have him servicing our hospital.
Thank you!
Anjanette Q. - Practice Manager, Riverstone Animal Hospital
We wanted to take a minute to let you know how very much we appreciate having you as our pest control vendor. So many times we go thru life complaining about something or the other, but rarely let companies know when they are doing everything right.
The Property Manager and I were talking this morning about our service professional and how fortunate we are to have the relationship we have with your company. It doesn’t seem to make any difference when we call with a problem, she gets right back to us. She adjusts her time so she can come by and take care of our tenants. I don’t have to tell you how much that means to people in the management office. Our goal is to keep our tenants happy, and we believe that is exactly how you feel about your clients.
Thanks again for providing stellar people, and thanks for assigning her to us! I’m sure she makes all her assignments feel the exact same way; that just seems to be her personality, and that is rare today to have a dedicated employee like that. We have a feeling that you look for that kind of character and dedication in all you seek to employ.
Thanks,
Melba J. - Property Administrator, Gaedeke Group, LLC
Our office in Macon, GA uses your company for all of our managed medical office buildings. We have used you for many years and for sure since 2002 when I began working in this office. Managing medical buildings and the suites within these buildings can be very challenging. One of the areas of management I am responsible for is pest control. This responsibility has been a pleasure due to the technician assigned to our buildings. He goes above and beyond the call of duty. Our Tenant requests are always an “emergency”. He makes every effort to handle these requests within 24 hours and many times much quicker. He’s very knowledgeable and very accommodating. Most of all, he is very respectful of our tenants and their needs. It is certainly a pleasure to working with him, and I highly recommend your company for anyone’s pest control needs.
Terri B.
Your company services all of my Tropical Smoothie Café restaurants. Your team is extremely courteous and professional from start to finish. Our service is done weekly/monthly by a reputable service professional who arrives promptly at our desired time. The job is done right and we have seen great results. We switched all of our Cafes over to your company this year and will be working with them on future deals that are in various stages of development. We would highly recommend your company. Thank you for the great service.
Nick C. - Multi Unit Operator, Tropical Smoothie Café
I am a District Manager with Concord Management, Ltd. and have had the privilege of working with your Commercial Service Center Manager since September of 2011.
It has been a pleasure working with your company. I have found your service to be professional, efficient, and timely. On many occasions, the manager has actually gone above and beyond to ensure our needs were met. They treat every client with respect. Your service center manager is always available by phone or email if we ever run into a problem. He always completes my spur of the moment issues the same day.
I am recommending your company with a peace of mind knowing you will provide great service on exemplary manner.
Rhea C. - District Manager, Concord Management, Ltd.
The Arena business is a tough environment to maintain a pest free environment. Doors are open constantly, shipments are received daily, and concert road cases are trucked from other venues and rolled in from other locations. The building is never 100% sealed from the outside.
We partnered with your company more than 5 years ago. Your professional approach to green pest control has aided us in our LEED Certification process as well as maintaining our environment. Your technicians are well trained and professional. They are on call and take the extra steps to ensure we plan ahead for seasonal changes that could bring a future issue.
Your Commercial Service Center Manager is more than a manager at Philips Arena. He is a solid professional who adapts to the environment and a resource for the staff. He is respected in our company and provides that extra level of attention that completes our team. When a vendor is a true partner, he is a team member and never looked on as a contractor. That is what he and you bring to our team.
I am happy to call your company, Team Members, partners, and friends at Philips Arena.
Barry H. - VP Operations, Philips Arena
On behalf of Country Club Active Learning, we would like to let you know that our pest control technician is an amazing inspector and she's always looking for ways to do things even better. She comes Saturday mornings and is always willing to go the extra mile to ensure all our exterminating needs are met. I like that she always has a smile on her face and has been stable in our school (we like stability). She truly enjoys what she does and it’s rare to see employees that truly enjoy what they do. She's an A+ Employee and we are blessed to have her.
I just thought that you should know the kind of employee you have. Enjoy your day!
Sincerely,
Pedro V.